Code of
ethics

The Australasian Cemeteries & Crematoria Association (ACCA) is a non-profit professional organisation that exists to provide leadership, professional services and development, communication and networking platforms to the cemetery and crematorium industry.

The Members of the Australasian Cemeteries & Crematoria Association Ltd shall:

  • Provide burial and/or cremation services in an exemplary and dignified manner
  • Acknowledge and respect the importance to the bereaved and the community of: 
    • burial and cremation services
    • cemeteries and crematoria and memorial gardens
    • monuments and memorials
  • Be conscious of the diverse religious, ethnic and cultural background of the community, and considerate of requests to cater for special needs.
  • Reflect the value of the services provided by their respective cemetery / crematorium / memorial gardens in the fees which are charged, and not encourage any person to commit themselves beyond their financial resources.
  • Encourage the continued development and exchange of knowledge, skill and expertise by members of the Association.
  • Conduct their respective cemetery / crematorium / memorial gardens in accordance with the Guidelines of this Association to bring credit to the profession.
  • Not engage in any conduct or action which may damage the image of the profession or unjustifiably detract from the good name of the Australasian Cemeteries & Crematoria Association or a fellow member.